“In the fall of 2018 Crescent Parts engaged NSA to conduct a Business Optimization Review for two reasons:
To maximize the return on our prior investments in SX.e by optimizing the use of the existing features and functionality of our current release of SX.e; especially certain features and functionality we were unaware of or were using sub-optimally.
To look to the future and lay the foundation for helping us make a strategic decision regarding upgrading to WebUI.
We achieved both objectives and it was money well spent. For example, one of their recommendations regarding how we were processing AP invoices is now saving our AP specialist 8 hours a week in processing time. Their consultants have a deep understanding and knowledge of SX.e (quirks and all) which was evident from Day 1, and that knowledge combined with their systematic process of taking a deep dive into our current processes and procedures resulted in a long list of recommendations which we are now beginning to implement. I would not hesitate to use them again on any SX.e project!”
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